Initial Walkthrough:
We require an initial walkthrough with you before our cleaners start the job. This helps clarify your specific needs and ensures we understand all areas to be cleaned. It is crucial to set the right expectations and avoid misunderstandings.

Final Walkthrough:
We require a final walkthrough with our cleaners before they leave to ensure everything meets your expectations. This is crucial for verifying that all areas have been cleaned to your satisfaction. However, If you are not available for the final walk through, we do not guarantee that all areas will meet your expectations.

Handling Missed Areas:
If an area is missed, and you require us to return for correction, please do not clean that area yourself. We will require the pictures and Contact us at 702-710-1201 immediately, and we will arrange to fix it at no additional charge.

Additional Work or Scope Changes:
Any additional work or changes in scope not previously discussed or agreed upon will incur extra fees. This policy ensures that we fairly compensate our service providers for their time and expertise.